Ford F-150 Change Vehicle

"Display froze numerous times. Software update by dealer finally fixed it."

"the display intermittently freezes or lags. most notable in cold weather. the last system update seems to help mitigate the problem"

"APIM module in the Sync3 is faulty. First started when truck was two years old and 40,000 miles. It is a daily occurrence. Ford refused to repair under warranty (less than two years old, but greater than warranty mileage). I argue that an electronic component shouldn't fail after only two years. Approximately $1200 to replace APIM module."

"The trucks computer is not operating properly and the battery goes dead and the dealer said it is out of warranty when the problem started at 36000 miles"

"The touchscreen freezes and the screen has mind of it's own. The consoles constantly drops my cellphone!"

"Entire entertainment system lagging. GPS, Radio, Nav, Voice Command, all. Been back to Ford twice, not fixed yet."

"Operation of touchscreen would become sluggish and difficult to use, Bluetooth connection to phone would randomly disconnect then reconnect later, GPS warning light would illuminate"

"The display screen freezes on all items, even climate controls. , radio, temperature settings, etc."

"This included many of the items on the previous list. The IPIM module failed."

"The SYNC system goes completely down periodically. Have taken it to dealerships at least four times for resolution."

"The display has gone blank at startup 3 or 4 times since I bought it. It only returned on a restart a few minutes later. A few months ago a technician unhooked the battery for a short time which supposedly rebooted the system. No problem since. Fingers crossed."

"The sync3 master control stopped working, affecting all of the vehicle components I checked off. Once the component was replaced, all systems operate correctly. Since this is a third party supplied part and is linked to the VIN, it took an ungodly amount of time for the part to be manufactured and shipped to the dealer. From first reporting the issue to repair was three weeks."

"Backup camera/display failed by going blank and freezing up; therefore, the dealer repaired it under warranty after 18 months by replacing the entire system since it could not be repaired. Ford farmed out the service replacement to a local technician and provided me with a loaner vehicle until repairs were completed."

"Display screen has froze up, totally quit working, etc. on several occasions. Everytime I take it to the dealer, they say they cannot duplicate what I am complaining about (although I have actually been to the dealer and the service manager has viewed the problem first hand). This has happened several times and it results in me taking my F150 to the dealer and leaving it a couple or hours of sometimes 2 days. They run all sorts of test and basically when they call to tell me its fixed, all they tell me is they did a software update, or rebooted the system ... and this usually causes me to have to pair my phone again with the unit and upload all my phone contacts ... AGAIN!"

"In 2017 Ford does not support USB 3 which came out in 2009. Attempting to use a USB 3 device generates a excessive power usage. USB 2 no problem"

"When listening to music from and iPhone using Bluetooth, the speakers went to maximum and could not be controlled. We had to get out of the vehicle and wait for it to time out."

"Replacement of the APIM unit which is associated with the SYNC3 system. The phone would not connect, the screen would freeze, GPS would register inaccurate location, radio would not work, and controls were very sluggish. This started late last year (2019) and the replacement unit is already starting to show the same signs of failure."

"Road trip from Washington state to Florida. When unsure the in-dash navigation was accurate, we used Google maps on i-phone. They overlay disabled the in-dash navigation voice directions. Once home, Ford is installing the updated navigation maps and will reset programming. Assume all will be well, but haven't had chance yet to try."

"We used both the in-dash navigation system and our google map navigation from our cell phone. The car's navigation system became confused."

"You cannot use your current location to set a Fovourite. You must have and address, intersection, or city. Farm and ranch trucks are often in places where there are no addresses. If TomTom and Garmin can do it, Ford can do it"

"System would not show traffic. Fordreplaced the display module which fixed the problem. Only issue was I had to leave the car with them for a week."

"The problem started when the GPS would not load. It stayed on a screen with a spinning circle with the text Loading Maps At the same time this occurred I was unable to use the cell phone with the car. On top of this issue, I went around with the dealership getting it fixed and it ended up takin almost a month to correct. They told me that there was no error code being produced and Ford won't cover parts without a code. I ended up calling Ford corporate customer service. They assisting in getting the issue resolved and gave me free wipers, filters, and oil changes for the length of the lease."

"The problem is with the Sync 3 system. This is the second time it has broken down on a road trip to Oregon. The GPS either stopped working completely or the location icon was not following the road we were on. When the touch screen was tapped, it either did not respond at all, or it took minutes for it to respond. That is not exactly convenient when driving. It will go back to the dealer for repair in two days. The first time it was under warranty, and it should be this time also. From now on we will take an old Garmin GPS with us just in case it stops working again."

"The menu system is NOT user friendly. An example is canceling trip is not easy to fund under menu or system. That function is buried not obvious or intuitive. It's rather obtuse."

"On occasion the GPS Tracking arrow wonders off course and re-routes. it usually corrects itself within a 1/4 mile and will say stay on the route (I-84 East)."

"Periodically it doesn't connect Bluetooth to play music. Have to manually reconnect it."

"screen keeps nagging me that it can't find phone if one is not in the car"

"the infotainment system is hard to navigate and not intuitive"

"Lost Bluetooth pairing and had to have Verizon correct the problem, Ford said they fixed it but did not."

"Bluetooth music connection failed. After several attempts to fix via updates the dealer replaced the APIM unit under warranty"

"Radio would not change station without hesitation up to 10 seconds. GPS would sometimes track and sometimes not."

"When changing stations, touching the screen does not work until minutes later. If you touch repeatedly, the preset will reset to the station you are on, not to the station that it was previously set for."

"Received notice of update from FMC, but after following instructions system would not update.Had to pay dealership to finally do it."

"Online update system does not work. Cannot download and update as per online instructions."

"At -30 C the speakers stop working days, until the temperature improved at least 10 degrees."

"Loud screeching sound in 1st week of ownership. Fixed in one dealer visit but two day wait for part"

"10-12 second delay between command and completion."

"Electrical short in wiring harness caused vehicle to become inoperable."

"I think it's tied to sync. it usually just shuts down. I hate it. I won't buy another ford because of it"

"Cold start rattle started at 15,000. I had the cam phasers replaced."

"Loud engine knock and rattle at startup began to occur at 54,000 miles. Under investigation at Ford Dealer - believed to be cam phasers and timing chain which will both require dealer replacement."

"Oil leak from the oil pan gasket, repaired under warranty. Apparently the second repair, the Carfax had a reported oil pan gasket repair listed when I purchased it. Drivability was not affected."

"Apparently the gasket on the plastic oil pan is leaking, and scheduled for repair"

"Took in for an oil change. They noticed a leak around the oil pan. It was fixed under warranty."

"The engine is the 2.7 L turbo. Frequently, there is a lot of smoke upon start-up. I have discussed this with the dealer. It is a common complaint, but there is no fix for it at this time. There is a technical bulletin regarding the proper installation of the oil filter gasket. I will have that checked the next time I have the oil changed. There is also a technical bulletin regarding the possible overfilling of the oil pan."

"Oil pan had to be replaced"

"Leak was diagnosed to be coming from around the oil pan. It (i.e., pan & gasket) was replaced under warranty and problem has not occurred again."

"Developed a minor oil leak while parked in my garage and took it in for service. This oil leak of the oil pan according to the dealer is a common problem with the Raptor model and tied up my truck for 3 days to repair it and Ford authorized a loaner truck. This was not a re-call."

"I took the truck in for an oil change and the mechanic pointed out that the truck had an minor oil leak possibly related to plastic parts. I then took the truck to the dealership and am now waiting for parts to be shipped in."

"The oil pan leak was a known issue according to dealership techs. The silicone seal failed, and it's apparently a common issue."

"oil pan leaked - Ford replace it"

"Oil pan leaking at top seal"

"At 3900 miles the oil pan cracked. the truck was in the Ford repair garage for eight days waiting for parts to arrive. They told me this engine has a plastic oil pan. I didn't hit anything on the road and the garage mechanics couldn't tell me why it cracked."

"the engine pan leaked. Dealership fixed it"

"I read that late model F-150 trucks were using a plastic oil pan which was sealed to the engine with liquid gasket material. The gasket was prone to failure. Voila! I discovered oils stains on my driveway. Dealer confirmed the issue and repaired the problem."

"Leak was from the plastic drain plug on the oil pan. a problem they have had on that year. They removed and replaced the oil pan and serviced for no charge, warranty issue."

"Had to have ford drain oil pan and reseal"

"Oil pan leaking around the seal. Replaced 3 oil pans to date."

"Oil pan on the Ecoboost engine leaks. Dealer tried claiming it was because I didn't change the oil soon enough! Saving grace is that the truck has an automated system to tell you when to change oil so they had no ground to stand on. Turns out the truck has a factory design problem and many of them leak. Dealer had to replace it as it leaked before 1st oil change and then again afterward."

"Ford has produced a faulty oil pan - we've had it replaced 3 times now; they are using a sealant that does not hold up to the winters here in Canada. We just had it replaced for the third time yesterday."

"Had an oil pan leak that took my local Ford dealer 4 days to fix, which to me is excessive."

"Oil pan leak. Faulty gasket & or pan. Replaced under warranty."

"Drivers door does not fit correctly. Dealer adjusted door & now you have to "slam" the door to get it to latch completely. Either the door or the cab opening is out-of-spec. FORD has ignored a request (complete with pictures) for evaluation made by the dealer. I'm not happy"

"all 4 doors leak road water up inside them. contacted dealer who was clueless. contacted ford customer service and after a long wait they said there is no problem and ended complaint. the seals at the bottom are very flimsy and do not seal. am totally dissatisfied with ford customer service and told them they should be ashamed to sell a product like this"

"The doors were put on crooked at the factory and shipped to the dealer. The dealer had to adjust all four doors in order for them to mount properly. On the the driver's side in particular, both doors were one quarter inch out of alignment and easily noticeable. My gut feeling tells me that there is very poor quality control at the Ford F-150 assembly plant for trucks coming off the assembly line."

"Read doors have needed to be repaired as non serviceable."

"The driver's door has been adjusted twice by 2 different dealers & it is obvious the door will never fit correctly. I use the passenger door as reference. Sorry, but I'm going to tell you about an issue that irritates me. When they changed the oil pan (leak) they obviously had to change the oil & filter. When I got home I checked the oil & it looked like there was > 1000 miles on the oil. i've never seen new oil on a dipstick after an oil change that looked USED!"

"We noticed right away when we received the vehicle that the passenger door was not in alignment from top to bottom. It did not sound alarm, but we noticed this spring that a crack had formed at the top of the door ."

"There was a recall on the truck for door latches freezing but ford would not repair it until they failed. I went out put my lunch box in the passenger door and it wouldn't latch had to tie the seatbelt around the inner door handle to get to work then for fixed it. Rear window came off door track wouldn't roll all the way up as well."

"There is a door latch (?) recall which I am taking the truck in for next week. There is also an approximate 6 inch section of weather stripping which is loose on the rear, passenger-side door and the dealership wants to replace, rather than repair (for $360), saying it is not covered by the very expensive extended warranties my wife purchased from them when she bought the truck."

"Lock on passenger door was broken when vehicle was received"

"recalled"

"there was a recall on locks & latchs water entering and freezing up"

"door latches wont engage in cold weather. Have to drive holding doors closed by hand. Initial recall did not fix the problem."

"There has been a recall on the issue and I had it fixed twice. Either the dore was frozen shut or if open would not latch which made it totally unsafe to drive in frozen weather and I live in Ohio. I have had previous cars where the lock froze but never had a car where you could not shut the door."

"Heated mirror on driver side did not work. replaced mirror."

"All 3 mirrors in the truck have been replaced. The interior & right outside mirrors under warranty. I paid for the left outside mirror because it was so loose, but did not meet factory rejection."

"Plastic parts on the Driver side mirror keep coming apart."

"Glass sunroof leaked. Truck was out of warranty but I had just recently purchased it. The dealer paid half of the repair costs and after a call to Ford Motor Co. they paid the rest. The issue was fixed at no cost to me."

"opening hardware on track broke with millions of vehicles sold this should not be a problem and i'm one of many"

"Panaramic sunroof came off track. Required new track to repair. Took 4 days at dealer. Roof still occasionally sticks."

"Went to open the panoramic sunroof and the sunroof came out of it's track and would not reseat. Had to return to the dealership. Vehicle was still under warranty. Dealership replaced entire panoramic sunroof. No issues since."

"tailgate step would not deploy. The mechanism needed to be replaced."