In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"screen freezes frequently requiring hard reset. At every startup, even when functioning, I am prompted to answer questions about 911 connection, even though these are supposed to be saved and not answered every time. Ford dealer said that it requires a module replacement. I am hoping that recent recall will fix the issue. It is scheduled for this coming week. A hard reset (holding down power button and forward scan button) usually fixes the issue. Sometimes, rear camera will stay on and not shut off even when driving forward at roadway speeds. I believe it's all part of the same problem."
Anonymous A., MI (2020 Ford F-150 XLT 3.5-L V6 turbo)"Already answered this"
Anonymous, MN (2020 Ford F-150 XLT 3.5-L V6 turbo)"Consistent radio locking up and needing to be reset. Blamed everything else for the problem until an update of the software fixed the issue 3-years later."
Anonymous A., IL (2020 Ford F-150 King Ranch 3.5-L V6 turbo)"Started in 2024 had to reset system many times! Have not experienced this problem in 2025."
Anonymous, MN (2020 Ford F-150 XLT 3.5-L V6 turbo)"The truck wouldnt start. This happened twice. I was told water was getting to the Body Operating Module. They didnt know how to fix it."
Anonymous, NC (2020 Ford F-150 Lariat 2.7-L V6 turbo)"Another well known + documented problem: dealer refused to address since past 3 yr / 36 mi warranty; was hoping given the engine replacement they would have some mercy: none from this dealer; Diagnostic fee was $400; I diagnosed + replaced for $250."
Anonymous A., NC (2020 Ford F-150 XLT 5.0-L V8)"Had to replace instrument panel cluster control module."
Anonymous, MO (2020 Ford F-150 Lariat 2.7-L V6 turbo)"Intermittently loses GPS contact and has no idea where we really are. Is frequently of by up to two blocks in in town navigation."
Anonymous A., AZ (2020 Ford F-150 XLT 2.7-L V6 turbo)"Every time you shut the engine off the gps would dump all the stored information"
Anonymous, FL (2020 Ford F-150 King Ranch 3.5-L V6 turbo)""The camshaft/crankshaft sensor gets wet when driving in snow conditions, and the warning system goes berserk. The engine then shuts down and does not want to restart. This has happened the last two winters""
Anonymous, CO (2020 Ford F-150 Platinum 3.5-L V6 turbo)"Every time a different phone is paired and then I get in the vehicle I have to delete all phones paired and pair my phone again. It will not automatically pair."
Anonymous, UT (2020 Ford F-150 Lariat 2.7-L V6 turbo)"Every time you shut engine off radio would dump all preset channels and go to an am radio station"
Anonymous, FL (2020 Ford F-150 King Ranch 3.5-L V6 turbo)
"Dislodged apple car play"
Anonymous, SC (2020 Ford F-150 Lariat 2.7-L V6 turbo)