In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Backup camera failed to work intermittently. I took it in to the dealer within a week and they fixed it."
Anonymous, NC (2017 Ram 1500 Big Horn 5.7-L V8)"Last year the backup camera started getting a blurry picture when the vehicle was put in reverse..It doesn't so this everytime but quite frequently. I talked to my dealer and they explained that they could fix the problem with a flash of my trucks computer.I haven't had it fixed yet do to the Covid 19 outbreak"
Anonymous, LA (2017 Ram 1500 Laramie 5.7-L V8)"Picture became scrambled. Dealer replaced camera under extended warranty with a $100 fee. The issue has happened again with the new camera but only once and resolved. Seemed that a cable may be getting pinched under tailgate. But dealer didn't think that was the problem."
Anonymous, AL (2017 Ram 1500 Laramie 5.7-L V8)"The screen gets lines across it like an old tv that can't get a good signal and becomes fuzzy and difficult, if not impossible to use. The problem has happened on about 5 occasions since we got the vehicle and resolved itself each time."
Anonymous, NY (2017 Ram 1500 Laramie 5.7-L V8)"I was driving in the rain and all of the electronics went blank for approximately five seconds then it all came back on."
Anonymous, MN (2017 Ram 1500 Unsure 3.0-L V6 diesel)"A couple of mos ago, my screen just went blank...after trying a few of the usual steps to address this, including a complete reboot by shutting down, it persisted and I brought it in...the dealership did the latest update and the problem was corrected...BUT, why didn't RAM send me a recall on it?"
Anonymous, NY (2017 Ram 1500 Sport 5.7-L V8)"Would not connect Bluetooth"
Winthrop K., KY (2017 Ram 1500 Big Horn 5.7-L V8)"In October 2019, some genius at UConnect pushed out a wireless update to my head unit and it caused my remote starter (via the UConnect app) to stop working. To update it, I was given directions and a place to download the software update. Not a big deal as I'm an IT professional. The update failed and bricked the whole UConnect system. I ended up taking it to the dealership for updating and they resolved the issue."
Anonymous, MA (2017 Ram 1500 Laramie 5.7-L V8)"Radio and touchscreen was replaced in an attempt to get better SiriusXM reception."
Anonymous, AZ (2017 Ram 1500 Express 5.7-L V8)"Last year the GPS started working improperly and caused the navigation system to be inaccurate when using it..I reset the whole uconnect system and the situation seemed to resolve itself and has worked perfectly the last 3 monthsl"
Anonymous, LA (2017 Ram 1500 Laramie 5.7-L V8)"This was linked to the previous item which was connected to the UConnect software"
Anonymous, MA (2017 Ram 1500 Laramie 5.7-L V8)"Total shutdown of system when traveling"
Anonymous, AZ (2017 Ram 1500 Laramie 5.7-L V8)"It started showing incorrect vehicle location spontaneously. It happened once and the local dealer told me to disconnect the battery to power cycle the system. That resolved the problem."
Anonymous, (2017 Ram 1500 Big Horn 3.0-L V6 diesel)"new one Great service very happy ."
Wendy B., ON (2017 Ram 1500 Big Horn 5.7-L V8)"System loses settings such as saved phone numbers after about 4-8 hours of vehicle being off. Theme settings if changed lock up entire system until vehicle is off for 4-8 hours (meaning can't access some climate controls or anything there is no physical button for) Forums are loaded with this problem (related to Uconnect) and Dodge is pretty much just ignoring this is a huge problem."
Anonymous, AB (2017 Ram 1500 SLT 5.7-L V8)"Would not connect with Bluetooth"
Winthrop K., KY (2017 Ram 1500 Big Horn 5.7-L V8)"Froze up. Disconnect battery for two days and it reset itself."
Anonymous, KY (2017 Ram 1500 Laramie 5.7-L V8)"AM radio band has very weak reception. The dealership did not resolve this problem."
Anonymous, MN (2017 Ram 1500 Big Horn 5.7-L V8)"SiriusXM's radio has never worked right and constantly cuts out. Compas does not work. Dealer has replaced the unit and says that year is problematic. My other cars with SiriusXM do not cut out so I know the problem is with my truck."
Anonymous, AZ (2017 Ram 1500 Express 5.7-L V8)"Sirius/XM radio constantly cuts out, phone does not sync to the radio, volume adjusts to high when a text message comes in. Radio unit was replaced and problems continue. Dealer says they are waiting for a software update, but it has been over a year and they have not been able to fix it."
Lawrence C., AZ (2017 Ram 1500 Express 5.7-L V8)"Am/fm stopped working"
Anonymous, NJ (2017 Ram 1500 Laramie 5.7-L V8)"Needed update for uconnect to work properly."
Anonymous, FL (2017 Ram 1500 Unsure 5.7-L V8)"Tailgate lock recall"
Anonymous, (2017 Ram 1500 Express 5.7-L V8)"Auto park had to be reprogrammed several times, tail gate auto lock reprogrammed,"
Anonymous, MN (2017 Ram 1500 Laramie 5.7-L V8)
"harness pinched in tailgate, video now scrambles RGB intermittently, especially when damp/humid"
Anonymous, (2017 Ram 1500 Unsure 5.7-L V8)