There was much movement among car brands as we scrutinized this year’s car reliability data to see how the numbers compared with our 2016 survey findings.

Our brand-level rankings are based on the average Predicted Reliability Score for each brand’s model lineup.

Perennially lagging Chrysler is the biggest mover this year, jumping up 10 places, based on just two models: the below-average 300 sedan and the new Pacifica, which was average. Although Chrysler remains in the lower half of all brands, that represents a huge improvement. The other FCA brands, including Jeep, Ram, and Dodge, also improved.

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Also moving up the reliability spectrum were Volkswagen, up six spots, and Subaru, up five spots to rank sixth overall, despite the below-average redesigned Impreza. Three brands dropped significantly: Acura, Mazda, and Cadillac. All of them have limited model lineups, so if just one or two models drop in reliability, it can magnify the impact across the brand.

Excluding Volvo, other European brands have performed well. Most GM brands have dropped. Ford moved up slightly, and Lincoln dropped.

Our Predicted Reliability Score is set on a 0-to-100 point scale, with the average rating falling between 41 and 60 points. Better-than-average ratings or worse-than-average ratings fall on either side of that range.

Click through the brand or model names below for more details. 

2018 Rank Change From 2016 Brand No. of Models Least Reliable Model Average Reliability Score Most Reliable Model
1 1 Toyota 14 Tacoma 80 86
2 1 Lexus 8 GX 77 ES
3 2 Kia 7 Sportage 71 Niro
4 Audi 7 A7 68 Q3
5 4 BMW 6 i3 62 2 Series
6 5 Subaru 6 Impreza 60 BRZ
7 1 Infiniti 4 Q50 60 Q70
8 5 Buick 4 LaCrosse 59 Encore
9 1 Honda 6 Ridgeline 59 CR-V
10 3 Hyundai 5 Tucson 59 Elantra
11 2 Nissan 8 Sentra 53 Versa Note
12 6 Mazda 6 CX-9 52 3
13 3 Porsche 3 Cayenne 50 Macan
14 3 Mercedes-Benz 6 GLC 47 E-Class
15 3 Ford 12 Focus 45 Fusion
16 6 Volkswagen 8 Golf 44 Passat
17 10 Chrysler 2 300 41 Pacifica
18 3 Chevrolet 15 Camaro 39 Bolt
19 7 Acura 4 ILX 38 RDX
20 3 Jeep 4 Renegade 38 Cherokee<
21 4 Tesla 2 Model X 37 Model S
22 2 Lincoln 3 MKX 33 MKZ
23 4 Volvo 3 XC90 33 V60
24 2 Dodge 5 Journey 32 Grand Caravan
25 4 Ram 3 3500 30 1500
26 2 GMC 7 Acadia 28 Sierra 2500HD
27 6 Cadillac 5 Escalade 26 CTS<

Footnotes:
To be included in the ranking, a brand must have sufficient survey data for two or more models.
We do not have sufficient data to rate Alfa Romeo, Fiat, Genesis, Jaguar, Land Rover, Maserati, Mini, Mitsubishi, or Smart.
2018 Rank Change From 2016 Brand No. of Models Least Reliable Model Average Reliability Score Most Reliable Model
1 1 Toyota 14 Tacoma 80 86
2 1 Lexus 8 GX 77 ES
3 2 Kia 7 Sportage 71 Niro
4 Audi 7 A7 68 Q3
5 4 BMW 6 i3 62 2 Series
6 5 Subaru 6 Impreza 60 BRZ
7 1 Infiniti 4 Q50 60 Q70
8 5 Buick 4 LaCrosse 59 Encore
9 1 Honda 6 Ridgeline 59 CR-V
10 3 Hyundai 5 Tucson 59 Elantra
11 2 Nissan 8 Sentra 53 Versa Note
12 6 Mazda 6 CX-9 52 3
13 3 Porsche 3 Cayenne 50 Macan
14 3 Mercedes-Benz 6 GLC 47 E-Class
15 3 Ford 12 Focus 45 Fusion
16 6 Volkswagen 8 Golf 44 Passat
17 10 Chrysler 2 300 41 Pacifica
18 3 Chevrolet 15 Camaro 39 Bolt
19 7 Acura 4 ILX 38 RDX
20 3 Jeep 4 Renegade 38 Cherokee
21 4 Tesla 2 Model X 37 Model S
22 2 Lincoln 3 MKX 33 MKZ
23 4 Volvo 3 XC90 33 V60
24 2 Dodge 5 Journey 32 Grand Caravan
25 4 Ram 3 3500 30 1500v
26 2 GMC 7 Acadia 28 Sierra 2500HD
27 6 Cadillac 5 Escalade 26 CTS

Footnotes:
To be included in the ranking, a brand must have sufficient survey data for two or more models.
We do not have sufficient data to rate Alfa Romeo, Fiat, Genesis, Jaguar, Land Rover, Maserati, Mini, Mitsubishi, or Smart.


Editor’s Note: 
This article also appeared in the December 2017 issue of Consumer Reports magazine.