How Asian, Domestic, and European Automakers Rank for Car Reliability
CR’s exclusive reliability ratings can help you choose a new car that is likely to be dependable now and years down the road
Despite manufacturer promises of improvements, attention to detail, and “industry best practices,” the first model year of most vehicles can be a reliability risk.
We know this because Consumer Reports members who responded to our 2021 Auto Surveys told us about the problems they had with their cars, minivans, SUVs, and trucks over the previous 12 months. From this voluminous data we can predict the reliability for almost every mainstream 2022 model.
It often takes automakers a few years to overcome these initial reliability failings, meaning problems can surface during the second and even third model years.
How We Score Reliability
Every year, CR asks its members about problems they’ve had with their vehicles in the previous 12 months.
We study 17 trouble areas, from nuisances (such as squeaky brakes and broken interior trim) to major bummers (like out-of-warranty transmission repairs or trouble with four-wheel-drive systems). We weight the severity of each type of problem to create a Predicted Reliability Score for each vehicle, from 1 to 100. We use that information to give reliability ratings for every major mainstream vehicle. (The reliability rating is then combined with data collected from our track testing, as well as our owner-satisfaction survey results and safety data, to calculate each test vehicle’s Overall Score.)