How Asian, Domestic, and European Automakers Rank for Car Reliability

CR’s exclusive reliability ratings can help you choose a new car that is likely to be dependable now and years down the road

A car imposed on a globe

Some people believe that only older vehicles—ones well out of warranty—can bring repair headaches. But data show that shoppers in the market for a new car also need to be concerned about reliability. We know this because Consumer Reports members who responded to our 2020 Auto Surveys, the largest of their kind, tell us about the problems they had with their cars, minivans, SUVs, and trucks over the previous 12 months. From that treasure trove of data, we can predict the reliability for almost every mainstream 2021 model.

More on Car Reliability

A model that is unreliable when new rarely gets better as it ages. While repairs may be covered under warranty when a vehicle is new, it still costs consumers time to take the vehicle to and from the dealership for repairs.

Below you’ll find a breakdown for each car brand, separated by AsianDomestic, and European regions, based on where an automaker’s headquarters is located. 

We highlight the most important reliability news, where cars have done well, and where they have seen their reliability slip. CR members can click through the model names for a detailed breakdown of the past and predicted reliability. (See how the brands rank and look up individual models.)

How We Score Reliability
Every year, CR asks its members about problems they’ve had with their vehicles in the previous 12 months. This year, we received responses on about 329,000 vehicles in our 2020 surveys, detailing 2000 to 2020 models.

We study 17 trouble areas, from nuisances (such as squeaky brakes and broken interior trim) to major bummers (like out-of-warranty transmission repairs or trouble with four-wheel-drive systems). We weight the severity of each type of problem to create a Predicted Reliability Score for each vehicle, from 1 to 100. We use that information to give reliability ratings for every major mainstream vehicle. (The reliability rating is then combined with data collected from our track testing, as well as our owner-satisfaction survey results and safety data, to calculate each test vehicle’s Overall Score.)