Product Reviews

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Who Makes the Most Reliable Cars?

CR ranks the brands and reveals survey results by region

How car brands and regions compare for reliability

The rationale for buying a new car is fairly simple: You get a vehicle that is more dependable than your old car and has the newest technology and advanced safety features. But the results from Consumer Reports’ exclusive Annual Auto Survey again show that this thinking can backfire if shoppers choose the wrong models.

More on Car Reliability

Our newest survey collected data on 470,000 vehicles from CR’s members, and from this data, we can let shoppers know which vehicles are likely to have troublesome turbocharged engines, infuriating infotainment systems, and taxing transmissions, among other problems.

The survey reinforces our recommendation that consumers should avoid brand-new or redesigned models and wait a year or two until the automaker has had the chance to work out the kinks and headaches that often arise. 

For more details on reliability, go to CR.org/reliability.


Car Brand Reliability Rankings

Our brand rankings are based on the average reliability for vehicles in a lineup. Below, we also list the most and least reliable vehicle for each brand. 

To be included here, a brand must have sufficient data for at least two vehicles. CR lacks data to rank Alfa Romeo, Fiat, Jaguar, Land Rover, Maserati, Mitsubishi, Ram, or Smart.

Click on the model names for specific reliability details, along with complete road tests.

 



2019 Rank
Rank
Change
From
2018

Brand
(No. of Models)
Least
Reliable
Model
Average
Predicted
Reliability
Score
Most
Reliable
Model
1 Toyota (12) Tacoma Avalon
2 4 Subaru (5) Impreza Ascent
3 1 Lexus (6) IS NX
4 8 Mazda (5) CX-3 6
5 5 Hyundai (6) Tucson Santa Fe XL
6 NA Genesis (2) G90 G80
7 3 Audi (7) A3 Q7
8 5 Kia (8) Cadenza Sedona
9 4 Porsche (4) 911 718 Boxster / 718 Cayman
10 5 BMW (6) 5 Series i3
11 11 Lincoln (4) MKZ Continental
12 1 Nissan (10) Titan Murano
13 5 Buick (5) Enclave Cascada
14 5 Honda (9) Clarity Fit
15 NA Mini (3) Cooper Countryman
16 1 Ford (11) Mustang Taurus
17 10 Infiniti (2) Q50 QX60
18 2 Volkswagen (8) Atlas Passat
19 Acura (4) RDX ILX
20 6 Mercedes-Benz (6) GLS GLA
21 3 Dodge (4) Durango Grand Caravan
22 4 Chevrolet (15) Silverado 2500HD Impala
23 3 Jeep (5) Compass Cherokee
24 2 GMC (7) Sierra 2500HD Yukon
25 2 Volvo (2) XC90 XC60
26 9 Chrysler (2) Pacifica 300
27 6 Tesla (3) Model X Model S
28 1 Cadillac (6) ATS XTS


Note: NA indicates the brand was not ranked last year. — indicates the ranking is unchanged from last year.
Data comes from CR's exclusive Annual Auto Survey
To be included in the ranking, a brand must have sufficient survey data for two or more models.
We do not have sufficient data to rank Alfa Romeo, Fiat, Jaguar, Land Rover, Maserati, Mitsubishi, Ram, or Smart